Digital Command Centers

Skylight Intelligence Digital Command CenterDigital Command Centers have become the new way for organizations to quickly analyze customer data and respond to emerging trends. Even within similar industries, however, deployment of these command centers and use of customer data varies widely and best practices have not been well established.

With assistance from Ipsos, the world’s third largest market research company, Skylight interviewed representatives from 16 organizations that have digital command centers established to better understand what these command centers look like across different entity types. Uncover common issues and best practices by checking out our Perspective on Digital Command Center report to learn more.

Our Perspective on Command Centers includes the following:

Five stages of development for a digital command centerMetrics that command centers should monitor or track over timeConsiderations for improving your digital command center

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